If you are on Medicare and have any type of additional insurance, the way claims are processed can be confusing. Providers send the bills for processing to different places, depending on the type of additional insurance in place. In addition, billing systems often generate bills to Medicare eligible people, even though the bills are not owed.
If you have a Medicare Advantage plan, there is only one Explanation of Benefits from the insurance company. With a Medicare Supplement, there is an EOB from Medicare and from the insurance company. It is important to review the EOB(s) to make sure you know what you really owe the provider of medical services.
We can help navigate the confusion about this. Let us know if you need the help of Alta Vista Benefits. You can reach us at 614-889-0934 or firstname.lastname@example.org.